The Stevens Point Batteries Plus Bulbs Team Member, Eric, is out at the Open House for the South Area Fire District handing out 9 volt batteries for your smoke detectors, how awesome is that!
Hadn't received a call by Wednesday, so I stopped in. When I inquired about my battery, a young lady said " oh yah, it's on my desk". When she returned, she laid it on the counter and said "can't rebuild it" and offered no suggestions. I took it home, found a hidden screw, opened it up and simply replaced the two rechargable AAA batteries.
I'm not a battery expert, but Batteries Plus claims they are...
Thank you Batteries Plus Bulbs and Eric!
Twice now, they have promised to research an odd battery by stating that they will call me the next day or days to let me know of availability. The last time however hit a sore spot. After telling my wife that "batteries plus will know what to do" I stopped in with our WII rechargable battery pack that would no longer charge on a Friday. Two nice guys looked it over, and said they may not be able to find a replacement, but could have the manager check into rebuildING it on Monday They told me I would be called on the following Monday
My experience began with calling ahead to see if an older cellphone battery was in stock. I'm unsure who picked up, but the service was prompt, and to the point. Important note: they had 8 of them in stock! I jetted right over and was greeted by a gentleman (I didn't catch his name, but he had a mohawk), who picked up where my call left off. He tested the batterm my phone needed to make sure it'd work *before* I spent my money, and installed it for me (simple but the gesture speaks volumes). He taught me quickly about how to make sure the battery got longevity and even coached me on how to take care of some software issues I'd had on my phone. After the end of our (about) 10 minute conversation, he called me by my first name( again, super simple, but so refreshing!) I felt like my little transaction mattered. Hands down the best retail service I've ever had, all inside 15 minutes. Thanks!
I went to the Stevens Point location looking for an ATV battery. The Manager "Justin" helped me to choose the best battery for it since it sits for a period of time. And when my Children want to drive it I want to make sure it starts. He tought me about Cold Cranking Amps, and since I have no clue about batteries or vehicles, I belive in his knowledge. He is "Top Notch" and I sending all my Family and Friends there. +++
I needed this battery in a hurry so I placed an order online for pick up at their store. I received an email immediately saying that they had the battery ready for pick up, so I sent an employee from my Waupaca store to Stevens Point to pick it up. When he arrived he was told that they did not have the battery. Sheesh! They did cut their price and had it ready for pick up the following morning but I would recommend calling the store before ordering online.
Haven't had the experiences that I believe they intend to give. I would like to think that when searching for a specific battery, it would end right there. It happens for us about 75% of the time. The other 25%... can be frustrating.
Batteries Plus Bulbs is a US Electronics Store based in Stevens Point, Wisconsin. Batteries Plus Bulbs is located at 5501 Hwy 10 East, Stevens Point, WI 54482, USA.
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