Staff is typically very patient and caring. Only downside for me personally would be wait times in the e.r. and urgent care area just with lab results and things. I understand those things take time and specific doctors on staff to look at them. I brace myself for a good 2 hours when I go in.
VERY disappointed in the care. Wait a minute. I should say lack of care. Went into the ER, coughing up massive amounts of blood. and got stuck in a waiting room with others sitting there watching me cough up blood into a towel that couldn't hold any more and running down my shirt and jeans. After about an hour of that. I left and went where I should have went in the first place. NEVER AGAIN. I will walk to Milwaukee before I drive the 8 blocks from my house to this place again.
Thanks for Nothing St. Mikes
Don't know how to rate this facility. I called to see why they denied MRI for my daughter that is going to school there. I have BCBS and they said insurance will not cover it even that I asked insurance before dr sent order there. I was not able to get hold of anyone in scheduling department. I called 3 times and all 3 times after I waited for about 5-10 minutes I get disconnected. So I called 4th time and I told switchboard operator that nobody is answering calls. She said it is normal to wait 10-20 minutes for someone to answer the phone.
12/25/17. Merry Christmas to a rude receptionist
Completely disappointed with the front desk receptionist named Amanda! From the moment we walked in she had a rude demeanour and was not welcoming nor caring! It seems she has forgotten the meaning of customer service let alone being employed with a facility whom is supposed to be there to help in one's time of need. Our experience with her attitude has left us not wanting to ever return and will be sharing our negative experience with others in disbelief. If you hate your job, get out of the medical field! Amanda we were nothing but nice to you even though your lack of empathy! Multiple negative ONE star reviews and you just contributed to another one.
Called at 9am on Tuesday 7/25 for advice or an appt on an issue. Got a call back at 10am from my doctors nurse. She took the info and would get back to me shortly. Wednesday called them back as I received no call back. Same thing would get back to me yet that day. Now 10am Thursday 7/27 48 hrs later I have received no phone call still! Will call someone else now.
Ascension St Michael S Hospital is a US Hospital based in Stevens Point, Wisconsin. Ascension St Michael S Hospital is located at 900 Illinois Ave, Stevens Point, WI 54481, USA.
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